1. Is your retailer owned by a local family who is involved in the daily operation of the business?
Ours is! The third generation of a local family is involved in the daily operation of our business. Our owner is available to help you with any problem, at any time.
2. Does your retailer have a parts and service department?
We have an in-house parts and service department at each of our locations to take care of you after the initial sale.
3. Does your retailer offer you special service incentives for purchasing equipment from them?
We do! On that piece of equipment, we will give you a discounted labor rate, quicker turnaround repair times and other special offers.
4. Does your retailer's service department have over 100 years combined experience?
Ours does! Each of our locations has a service manager and technicians which can diagnose problems quickly and accurately to minimize your downtime. Why not let this experience work for you?
5. Does your retailer have competent technicians?
We have the best! All of our technicians are required to complete factory training. They are certified as "Master Technicians" for all of our products. This investment in our people ensures that your equipment is repaired correctly the first time.
6. Do you find it hard to find parts for your equipment?
We have in-house parts departments that are fully stocked with not only fast moving common parts, but also the hard to find less common parts to keep your equipment running. If we do not have a particular item in stock, our experienced parts technicians do their best to get it from the manufacturer in the shortest amount of time possible.
7. Are you convinced your retailer is willing to look out for your best interest whether within the warranty period or beyond?
We pride ourselves in providing our customers with unparalleled warranty and policy support from the manufactures. We go to bat for you to reduce your cost of ownership! We have a person dedicated to product support issues to provide you with the level of support you deserve.
8. Is your retailer a one-stop shop?
We offer the complete package with sales, parts, service, warranty and rentals.